Customer Reviews

Great customer service!

No complaints

Always receive great service. Keith Janak is my Service Tech and always gets me in and out.

Did not fix the problem.

Keith is the best service advisor. He called me every day to update me on my car.

No issues

Ali of the Staff was extremely nice. Keith, my service rep was excellent. Then after I was on my home. I locked my keys im my truck with it running and my pet inside. Jason was Awesome. He walked back to my truck with me and used his phone to call On-Star. Thank you

My service was by appointment and the service area was observing Covid precautions which I really appreciate and felt very comfortable dealing with the service staff and the mechanics. My service agent, Tanya was very attentive and kept me advised as to the status of the work on my car/

Keith, Jamie, and the mechanic did a great job. I these guys will stay around for a long time. Keep--up the good job and stay safe Thanks again...������...

Service made sure I got the best deal. Thank you very much.

Salesman was very helpful in finding exactly what I was looking for in a vehicle and explained all the features. This is my third Yukon XL. The second one was totaled in a car wreck on Oct. 3rd. It was built so well that even after it was rolled over four times by the impact of the other car, I received no internal injuries or broken bones. Everything worked as it should: seatbelt and all the airbags. So you can understand why I wanted another Yukon XL Thanks Ali Sharif at Finnegan Chevrolet and GMC!

Service rep was pretty good / over two hours for oil change seems excessive

Very nice

they are very friendly professionals that are willing to go out of their way to help the customers.

Nice and courteous. Will bring back for service

First time at this dealership and everything was smooth from the start.

Asked for a quote via email before my appointment; I was asked at the appointment if I wanted an quote. And didn���t receive a quote.

When I scheduled the oil change i confirmed there was a recall. The person who scheduled said she wasn���t sure if they could get me in for that with the oil change, so I said to just do the oil change and I would come back when I had more time. When I got there and the car was taken, I was then notified that it had to be completed or the oil change couldn���t be done. This took significantly more time than I allotted for. Also, I made the team aware that I bought the vehicle new from Finnegan and the time already needed to be changed at less than 30k miles when they have tread warranty for 60k. I was told I just need to buy new ones. When I asked if that was the only option, I was told he would ask the manager. The manager never came to see me. When I was going to leave I asked again and was told I would get a call back. That has still not happened. I was waiting to complete this survey until I received a resolution, but at this point it looks like none is being provided.

Friendly and respectful employees

Service was satisfactory