Customer Reviews

Good service, just too longer then I thought it should have.... I was the 2nd customer in line that day, and it took about 1 1/2 for and oil change

Greeted immediately. Comfortable waiting room.

Easy to get service done

Excellent service from the service advisor Keith

When I brought my truck in to replace a part on my console I made a appointment for 10:30 AM 2 days before I brought my truck in. After 3 hours waiting my truck was finally ready. I want to say thanks to Dave Davis and Mr. Green in the service department for checking on the status on my truck and getting it worked on.I want to thank Dave Davis again for getting involved for getting my truck worked on.

Great customer service. Kept me informed.

My service advisor Logan lost my keys had them miss marked and didn���t off road hazard on my tires. I also asked for an oil change if it was do which it was and that was not done. Had to bring my car back in for a leaving valve stem which was fixed but check out was a mess. Had extra charges didn���t know what was all covered on the road hazard had to make several calls. Also made the comment when we walked over to waiting area he didn���t want to say this in from of his boss that the forgot about road hazard since they haven���t offered it until about 3 weeks ago! Jamie service manager was great at fixing the issue

Solid

The ladies were awesome !! Extremely nice and courteous.

Excellent service and a wonderful customer experience! Very attentive to customer needs and deals with any issues quickly and competently.

This experience was definitely my worst. I made an appointment and waited 2 hours 40 mins. Really, why is there a need for an appointment? The person assigned to me as my service technician was Candy. She was rude! I will not accept her again if assigned to me. She was curt with the others in the office as well. Lastly, the repair technicians did put a paper over my car mats. So, they were dirty and wet (it was raining). How hard is it to put the paper floormat protector down? This is the second d time this has happened. In fact, next service appointment will be somewhere else. $44.00 for an oil change is too expensive anyway! Completely unsatisfied with the service department.

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I called to set an appointment to get an oil change in my truck. I told Jessica that i wanted to set up an appointment so I did not have to wait a long time and I was good to wait to another day or another week. I was told no problem, come in at 1:30. Got there at 1:30 and was told it would take 1 to 1.5 hours. No problem. I will wait. 1 hour and 15 min. into my wait I was told my truck was almost ready. 2 hours and 15 min. later my truck was ready. 3.5 hours for an oil change. They were obviously busy so I wish someone would have just said " your wait will be 3-4 hours" so I could schedule for a different day. Never going back to this dealership even to purchase a car.

Candy got me in fast and took care of me and got me on the way fast

The wait was too long. I got there around 7:15 for an oil change and tire rotation. Added a wiper change and a service part replacement. Was there until 11:00 am.

Prompt reception and completion of service; advised of recommended additional service requirements approaching; friendly interaction with assigned service agent. Clearly communicated that Finnegan was interested in continuing to service vehicle.

Mr. Keith was excellent with me. He always explains the issue and goes above and beyond to make sure all is taken care of.

this is the only place we take or buy our vehicles from.

Quick and friendly service

Very nice service personnel. Took a little longer than I thought it would to do the oil change and tire rotation/car wash, but it was okay. It's nice that they wash my car for me so I can accept a little bit longer wait.