Customer Reviews

Great service

Great customer service even at 6pm. Gloria was very nice and courteous.

Thanks Keith

I am immune compromised and was very concerned that the majority of your employees were not wearing masks. Some had on gloves but what's the use in wearing gloves if you're not wearing a mask. Even if you do not agree with wearing masks, make your customers feel comfortable by wearing one. You do not know the health risks of those patronizing your business.

helpful, informative, nice attitude, and excellent service. Too, thank you for the snacks provided to the customers while waiting in the lounge.

Did a real good job keep up with the good work thank you very much

Candy was great. Lots of good communication. Service was quick.

Ok, work was 4 wheel alignment And mostly corrected the auto pulling to right. Did not have time to work on condition that had not corrected under warrantee despite two visits.

very courteous personnel

No waiting. Greeted at a safe distance

I went in to have my car inspected, I got there at 10:15 for a 10:30 appt. I told the service rep I needed to leave by 12 noon at the latest. He said ok. I went to the waiting room to wait. I started to get worried by 11:40 that I might not get my car. At 11:50 I went to the service dept and happened to see my car sitting at the head of a line of at least 6 cars. I asked for my rep and they said he had a family emergency and had to leave. I understand this happens and do not blame the rep. Who I do blame is the other reps who knew he was gone and did not check on his customers for him. I don't know how long my car sat there while I sat in the waiting room but I am assuming it was there for a while to have so many cars parked behind it. There is no reason to have to wait for an hour and 45 minutes for an inspection and a car wash after having an appointment. I ended up leaving a few minutes after noon.

Quick inspection revealed the issue and completed the work in a timely way.

The service team at Chevrolet is very articulate when explaining what, why and how the issues can affect your car and they give detailed responses to any questions regarding the service that will be performed. Finnegan groups are our go to when it comes to our family vehicles.

Had to wait 7 months for a recall to be fixed. Got a loaner car and was given the wrong key fob for it. Car was already started for me to leave and made it all the way home and tried to turn ff car and it told me there was not a key.

n/c

bubba was awsome did great job helping to get a new 2020 Silverado 2500HD

Excellent customer service from Keith in the service department

Had an appointment, got there early, they took me in anyway and got started on things right away and I was back on the road in less than an hour.. Oil Change and filter, tire rotation and courtesy vehicle inspection..

Still working on getting vehicle to work properly

Great service