926 Reviews Found
Business Response
Hello my name is Sylvia, Your satisfaction is important to us, so we want to sincerely thank you for choosing Finnegan Chevrolet and we hope to see you again soon! Also Chevy customer satisfaction will be sending you a Survey through your email, and we greatly appreciate it if you can give us all 10 'S and COMPLETELY SATISFIED? If for any reason you are not able to and may have, questions, comments, or concerns please give us a call at 281-342-4200. Thank you for being a Loyal customer at Finnegan, and please have a great rest of the day.
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Confirmed Service Customer
Great experience overall but email communication can use improvement.
Rafael V.
ENNIS
Business Response
Yes sir this is Sylvia, I spoke to you yesterday, again I apologize for no one replying back. I did give management heads up and in exchange I will be sending you the Oil Change Voucher. We at Finnegan strive for good customer service, and want to thank you for your business. Also General Motors Customer Satisfaction will be sending you a Survey through your email and greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED? If for any reason you are not able to and may have questions, comments or concerns please give us a call at 281-342-4200. Thanks again and please have a great rest of the day.
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Business Response
Good morning and thank you for taking the time to complete the Dealership Survey and the great scores you gave us. Also you will be receiving a Survey through your email from Buick Customer Satisfaction, we would greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason you are not able to and may have questions, comments. or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer at Finnegan, and please have a great rest of the day
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Business Response
Good morning and thank you for taking the time to complete the Dealership Survey and the great scores you gave us. Also you will be receiving a Survey through your email from General Motors customer satisfaction, we would greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason you are not able to and may have questions, comments. or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer at Finnegan, and please have a great rest of the day.
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Confirmed Service Customer
Customer service is great and Keisha is wonderful
Glenn R.
RICHMOND
Business Response
Awesome! Thank you for the awesome scores and for taking the time to complete the dealership survey. Also General Motors Customer satisfaction will be sending you a survey through your email and we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason your not able to and have questions comments, or concerns please give us a call at 281-342-4200. Thank you and please have a great rest of the day
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Business Response
Thank you for taking the time to complete the dealership survey. Also Chevy Customer satisfaction will be sending you a survey through your email and we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason your not able to and have questions comments, or concerns please give us a call at 281-342-4200. Thank you and please have a great rest of the day
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Confirmed Service Customer
All went well in a minimum amount of time spent waiting
Randy L.
GUY
Business Response
Awesome! Thank you for the awesome scores and for taking the time to complete the dealership survey. Also General Motors Customer satisfaction will be sending you a survey through your email and we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason your not able to and have questions comments, or concerns please give us a call at 281-342-4200. Thank you and please have a great rest of the day.
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Confirmed Service Customer
I had no appointment and they did their best to get me in and out as quickly as possible.
Adrian S.
RICHMOND
Business Response
Thank you for taking the time to complete the Dealership Survey. You will also receive a Survey through your email from General Motors Customer Satisfaction, we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason you're not able to and you have questions, comments, or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer, and please have a great rest of the day.
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Business Response
Awesome! Thank you for the awesome scores and for taking the time to complete the dealership survey. Also Chevy Customer satisfaction will be sending you a survey through your email and we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason your not able to and have questions comments, or concerns please give us a call at 281-342-4200. Thank you and please have a great rest of the day
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Confirmed Service Customer
My service advisor Keith Janak was awesome. Very up front and honest.
Chris P.
ROSENBERG
Business Response
Awesome! Thank you for the awesome scores and for taking the time to complete the dealership survey. Also Chevy Customer satisfaction will be sending you a survey through your email and we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, if for any reason your not able to and have questions comments, or concerns please give us a call at 281-342-4200. Thank you and please have a great rest of the day
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Confirmed Service Customer
I received TOP NOTCH service from Finnegan Chevrolet.
Russell O.
RICHMOND
Business Response
I want to thank you for taking the time to complete the Dealer Ship Survey and the awesome scores. Also Chevy customer satisfaction will be sending you a survey as well through your email and greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED? Thank you for being a Loyal Customer here at Finnegan and please have a great rest of the day, and be safe out there.
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Business Response
Good morning Ms. Rivera I want to thank you for taking the time to complete the Dealership Survey. Now Chevy Customer Satisfaction will be sending you a survey through your email...we greatly appreciate it if you can give all 10'S and COMPLETELY SATISFIED? If for any reason you are not able to and have questions, comments, or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer here at Finnegan, and please have a great rest of the day
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Confirmed Service Customer
Went in to get my blinker fixed. It was quick and painless
Sampey H.
SUGAR LAND
Business Response
Good morning Mr. Hoffman I want to thank you for taking the time to complete the Dealership Survey. Now General Motors Customer Satisfaction will be sending you a survey through your email...we greatly appreciate it if you can give all 10'S and COMPLETELY SATISFIED? If for any reason you are not able to and have questions, comments, or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer here at Finnegan, and please have a great rest of the day
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Business Response
Good morning Mr. Banks I want to thank you for taking the time to complete the Dealership Survey. Now Buick Customer Satisfaction will be sending you a survey through your email...we greatly appreciate it if you can give all 10'S and COMPLETELY SATISFIED? If for any reason you are not able to and have questions, comments, or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer here at Finnegan, and please have a great rest of the day
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Business Response
Good morning Mr. Richardson I want to thank you for taking the time to complete the Dealership Survey. Now General Motors Customer Satisfaction will be sending you a survey through your email...we greatly appreciate it if you can give all 10'S and COMPLETELY SATISFIED? If for any reason you are not able to and have questions, comments, or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer here at Finnegan, and please have a great rest of the day
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Confirmed Service Customer
Finnegan���s service staff is professional, courteous and helpful. Each time I go there the service is better!
Marilyn P.
ROSENBERG
Business Response
Good morning Ms. Posey I want to thank you for taking the time to complete the Dealership Survey. Now General Motors Customer Satisfaction will be sending you a survey through your email...we greatly appreciate it if you can give all 10'S and COMPLETELY SATISFIED? If for any reason you are not able to and have questions, comments, or concerns please give us a call at 281-342-4200. Thank you for being a Loyal Customer here at Finnegan, and please have a great rest of the day
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Business Response
I want to thank you for taking the time to complete the Dealership Survey and the awesome scores as well. Also General Motors Customer Satisfaction will be sending you a Survey through your email and we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED? If for any reason your not able to and may have questions, comments or concerns, please give us a call at 281-342-4200. Thank you so much for being a Loyal customer and have a great rest of the day.
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Business Response
I want to thank you for taking the time to complete the Dealership Survey and the awesome scores as well. Also Chevy Customer Satisfaction will be sending you a Survey through your email and we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED? If for any reason your not able to and may have questions, comments or concerns, please give us a call at 281-342-4200. Thank you so much for being a Loyal customer and have a great rest of the day.
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Confirmed Service Customer
My experience at Finnegan is always enjoyable. From the service advisor to the cashier, everything is always detailed and friendly.
Jeanette T.
MISSOURI CITY
Business Response
Hello I want to thank you for taking the time to complete the dealership survey, and the awesome scores you gave us.���� You will also be receiving a survey through your email from Chevy Customer Satisfaction, we greatly appreciate it if you can give us all 10'S and COMPLETELY SATISFIED, IF for any reason you are not able to and you may have questions, comments, or concerns please give us a call at 281-342-4200. Thank you and please have a great rest of the day.
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Confirmed Service Customer
When I was walked over to pay for service. The guy didn���t even open the door for me. (Which was a 1st) left me with a cashier. Had no idea where my car was. Had to go looking for it.
Bennie F.
NEEDVILLE
Business Response
We apologize for the young man not opening the door for you, and not being able to find your vehicle. I would appreciate it if you could give us another chance to show you that we are all about being courteous, we strive for good customer service here at Finnegan. I also want to thank you for being a Loyal customer here. We greatly would appreciate it if you could give us all 10'S and COMPLETELY SATISFIED, when Buick customer satisfaction sends you a survey through your email. if for any reason you will not be able to or have any questions, comments, or concerns please give us a call at 281-342-4200.. Thank you and have a great rest of the day and be safe.