Confirmed Service Customer
I bought a 2017 GMC Yukon, no warranty.. February 14,2023. Less than 30 days/500 miles later the engine starts missing, running rough. I called and they agreed to look at it I was told I needed a new engine! SO DISSAPOINTED!! But, GM and the dealership came through. They replaced the engine for only a $500 cost to me. Just got it back on May 16,2023 and so far it is running ok we will see.
Elaine F.
INEZ,
TX
Business Response
Hello, my name is Sylvia Maldonado. We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. I would like to inform you that General Motors Customer satisfaction will be sending you a survey through your email, and we greatly appreciate it if you can complete it with all 10'S and COMPLETELY SATISFIED? If for any reason you may have questions, comments, or concerns, please feel free to give us a call at 281-342-4200. And please have a great rest of the day!.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
I went there for a regular oil change for my GMC Yukon. I met with Clifford who walked me through with all the details of oil change service. He was v...
