733 Reviews Found
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Confirmed Service Customer
Daily reports were given on repairs to my truck Was told parts had to be ordered and how long that would take Also told what was covered under warranty and what was not covered
Curtis B.
RICHMOND
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Confirmed Service Customer
Really appreciate you guys treating our older SUV like new. In addition giving me a ride home and back after repairs were done. A hand wash at the end was cherry on top. I'll be back 😁
Jamietate D.
ROSENBERG
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Confirmed Sales Customer
Eddie was the best! I appreciated his good natured tolerance of my warped since of humor. He went above and beyond. I never felt pressured ,uncomfortable or talked down to. I feel we both got a good deal. Thank you The car is lovely as well!
Christie D.
RICHMOND
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Confirmed Sales Customer
Excellent dealership, and by far my favorite folks to deal with.
David D.
RICHMOND
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Confirmed Service Customer
The wait time was adequate for an oil change. The cost for an oil change was fair; I can only hope that what was requested was actually done. I did not walk around the shop to see for myself. I had to correct the advisor that my truck was not a DIESEL; I'm not sure why he or my truck was listed as such considering I have taken my truck there for service.
Carl R.
sealy
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Confirmed Sales Customer
Very professional, polite, experience and knowledgeable. Overall great experience. Highly recommend.
Jesse C.
CORPUS CHRISTI
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Confirmed Service Customer
You folks fixed my air conditioner- then offered to do some routine maintenance- oil change and point transmission flush - my wife picks up the car - runs ok - 2 days later I am driving my car to south padre island - right before we get on the causeway in port Isabel - the car start bucking, doesn’t seem like it will go into gear and gauges rev up high - rpm oil - I put it in low and able to cross the causeway - the next day I drive in low to a local place here where they run a diagnostic on it - it pops up with something to do with the transmission - I am told that the transmission is shot - I remember my old Tahoes transmission breaking - and it drove much the same way - so I called your service dept I tried to reach my contact Clayton - I spoke to some moron manager - telling me to tow it up there so you guys could have a look at it - one I’m not towing 5hrs and two I’m not going to have you touch my car again - this is the second time you guys have messed up my car - your collision center is even worse than your service dept - I will be getting my invoice and you guys can pay for my repairs - there is no way that is a coincidence - where you guys screw around with my transmission fluid and 2d laters my car is bucking all over the place - the guy down asked me what you all did I should him what you call and and how much you charged - he mentioned something about you guys probs my just dropped the pan and changed fluids out of the main part of the system - but the other more remote areas of the trans system probably still had older fluid in it - when old and new fluid meet - he said that’s when problems may occur - again I will be sending this letter to the owners and an invoice - whatever certification you have it should be taken away
Joseph V.
SUGAR LAND
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Confirmed Service Customer
My replacement key procedure went well, all staff were friendly and efficient ! Had a hitch at my Bank which was most annoying but handled so well by Finnegan's staff.
Roger F.
RICHMOND
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Confirmed Sales Customer
They took the time to find a vehicle that I wanted. Stayed with in my price range and answered any questions that had.
Robert S.
KATY
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Confirmed Sales Customer
Mr. Landon was very informative and patient with me and I fell he went the extra mile to get me in my Chevy. Richard was very generous and helpful as well. Ms. Christine Marlett I couldn’t have done it without her she very knowledgeable and helpful. Thank you Finnegan Team !!!
Jimmy G.
RICHMOND
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Confirmed Service Customer
Friendly service. Very accommodating waiting area.
Michael G.
SUGAR LAND
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Confirmed Service Customer
The service managers are all very polite. I was just annkyed it took 2 1/2 hours for oil change/tire rotation.
Chrystal H.
RICHMOND
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Confirmed Service Customer
They serviced my truck within a couple hours
Gregory F.
ROSENBERG